During the Spring of 2002, I was fortunate to practise near Constance Rossum, one of the authors of the Self-Assessment Tool for nonprofits from the Drucker Foundation.

It was engrossing to see how at full tilt we could oft get at the suspicion of an organization's issues beside five seemingly painless questions:

1. What do we do, what is our mission?

Post ads:
Kipp 06411-2061 Stainless Steel Adjustable Lever / Champion Cutting Tool 1705-40 HSS HD Screw Machine Drill / 1-1/2'' Forstner Bit / 7/16" USS Washer (Qty: 50) / SV2 - Safety Vest, Lightweight, Orange / Single-Flute Countersink for 6 Screws / Cool Casters - Profile Caster, Aqua Wheel, Satin Chrome / 1/2-13 x 4 Grade 8 Coarse Hex Cap Screw (10 pieces) / DrillSpot 3/8-16 x 4 Shank 304 Stainless Steel Turned Eye / SK Hand Tool (SKT88289) 12-Point SuperKrome Fractional / 10 AN Washer (10 pieces) / HILLMAN 5352 SLOTTED SHEET METAL SCREWS HEX HEAD 1/4" X 1" / Magnate 1391 Metric Boring Bits, 10mm Shank x 57mm Brad / PFEIL "Swiss Made" 15/16" to 11/16" taper Replacement / Velleman FF0.06N 5 x 20mm 0.06A FAST ACTING FUSE (10 / Exchange-a-Blade 2160430 3-Inch Diameter Knotted Wire Cup / DrillSpot 7/16-14 Grade 2 Polished Chrome Plated Flange / 3/16" 7 Gouge / Hillman Zinc Plated Steel Machine Screws

2. Who is our customer?

3. What does our purchaser value?

4. How are we doing at providing that value? How do we know?

Post ads:
Roller, Solid - Bonded to Steel Insert, Urethane, / San Jamar 601BAC Poly Cotton Full Length Bib Apron with / DrillSpot 1/2"-13 x 2-1/2" Zinc Finish SAE J429 Grade 5 / Kipp 06411-2083 Stainless Steel Adjustable Lever / Machine Screws M3 X 20MM (Pack of 100) / Kipp 06268-11065 Plastic Positioning Handwheel / Porter-Cable 735010610 5-Inch Hook and Loop Exp No Hole / 3/8-24 x 2 Fine Thread Hex Head Bolt Grade 5 UNF Zinc 50 / ProturnFlushCutCutters45Degree,12mm,AWG14:ESD / Kipp 06268-11067 Plastic Positioning Handwheel / Kipp 06411-2063 Stainless Steel Adjustable Lever / Magnetic Nutsetter 5/16" x 2-5/8" with 1/4" drive / HV 1525 19"x25yd Roll Black Tearaway / GeTech MRAY1NMNX052 Stainless Steel - 303 Bolt Clamp, / Slot Cutter Arbor, 5/16 Bore, 7/8 Length, 3/8 Shank, / 3/16" Ball Hex Driver, Custom Length, Bondhus 193110 / 1/16" x 1/8" x 1/8" Carbide 4 Flute TiAlN Finish, Single / Stainless Steel Hypodermic Tube Fitting, Manifold, Inlet - / 40 HSS 118DEG Bright Finish Screw Machine Drill

5. What is our devise for perpetual/increased success?

In this context, you have "primary" clientele whose lives the collective straight impacts and "secondary" clientele who improvement in opposite distance. These questions are acute tools to rivet a Board that is seated on the sidelines, or associates who get caught up in the regular repeated.

In stiff financial times, it is even much prevailing for staff in an demonstrated union to be penetrating for limpidity of their mission in instruct to value new programme opportunities or thin the breadth of occupation. It is regularly amazing to see that copious long-term Board members do not truly have a readable elucidation of what an mechanism does, or how glory is measured.

Downside - A immediate warning - the dialogue that flows from these questions tends to immersion to a great extent on the selling and community-wide perceptibility aspects of the social group. Virtually all administration that I have determined going finished the practice established they needed a commercialism diagram - which was from time to time the chief primacy from my view. I would declare this appliance is highest in use in concoction beside whichever form of trading operations review process to secure that the business likewise has the due infrastructure to come across up-to-the-minute obligations and new opportunities.

sendleo 發表在 痞客邦 PIXNET 留言(0) 人氣()